Archive for the ‘Service’ Category

Do I have to buy genuine OEM brake pads to replace my vehicle brakes?

Tuesday, November 26th, 2019
silver car in the air over a man

Benefits of genuine Mercedes-Benz brake pads

Is it important for you to choose genuine Mercedes-Benz parts and accessories? Yes, as the video will show you below, counterfeit replacement parts are not as high of quality as Mercedes-Benz parts. You can find genuine Mercedes-Benz parts and accessories here at Mercedes-Benz Arrowhead Sprinter, and our professional technicians will always use them to replace your vehicle’s parts.

(more…)

What does it mean if my Mercedes-Benz vehicle pulls to one side while driving?

Thursday, November 14th, 2019
2019 mercedes-benz a-class driving full view

Mercedes-Benz van maintenance issues and wheel alignments 

Do you know what it means if your Mercedes-Benz vehicle pulls to one side while driving? There are a few answers to this question, but we will give you a summary of all the reasons that your vehicle may be pulling to one side. If you are ever unable to diagnose a cause, then you can come into Mercedes-Benz Arrowhead Sprinter to get your vehicle checked out. Schedule a maintenance appointment online with our service department and we will give your vehicle a quick checkup. Keep reading to learn about possible diagnoses. 

(more…)

Should you use Mercedes-Benz engine oil for your Mercedes-Benz van?

Friday, November 1st, 2019
man inspecting a car

Benefits of Mercedes-Benz engine oil for your van

When you decide what type of oil to use in your engine, remember that Mercedes-Benz has selected high-grade oil to keep your van running smoothly. The video below shows you the benefits of Mercedes-Benz engine oil for your van. Come into Mercedes-Benz Arrowhead Sprinter for an oil change.

(more…)

How to clean your Mercedes-Benz COMAND system screen

Saturday, August 10th, 2019
mercedes-benz sprinter interior dashboard steering wheel and infotainment system

Can I use window cleaner on my Mercedes-Benz COMAND system screen?

Window or household cleaner is not recommended for your Mercedes-Benz COMAND system screen but stick with us and we will tell you what is. It is important to know how to properly clean the COMAND screen to avoid damaging it. Keep reading below to learn what the Mercedes-Benz COMAND screen is and how to clean your Mercedes-Benz COMAND system screen. If you still have any questions, feel free to talk with our team here at Mercedes-Benz Arrowhead Sprinter.

(more…)

What are my Mercedes-Benz warranty options?

Thursday, August 1st, 2019
people discussing their warranty options

Mercedes-Benz warranty options

What are your Mercedes-Benz warranty options? There are seven Mercedes-Benz warranty coverage options, although not every option will apply to your situation. Below, we will disclose a full list of your Mercedes-Benz warranty options, as well as information on which coverage options may apply to you.

(more…)

What is included in Mercedes-Benz Roadside Assistance?

Thursday, July 25th, 2019
looking down a country road

What services are covered by my Mercedes-Benz Roadside Assistance? 

Mercedes-Benz vehicles with New Vehicle Limited Warranties, Extended Limited Warranties, or Certified Pre-Owned Warranties are eligible for Roadside Assistance. If you have bought a Mercedes-Benz vehicle recently, chances are that you get Roadside Assistance. Read on below to learn about the services covered by Mercedes-Benz Roadside Assistance. 

(more…)

What are the Benefits of a Service A Appointment?

Wednesday, May 29th, 2019
person putting air into tire up close

Why you should schedule a Service A appointment every 10,000 miles

What are the benefits of a Service A appointment? Service A and Service B appointments * will help keep your vehicle functioning better and longer. The video below will highlight why you should schedule a Service A appointment every 10,000 miles and what is included in a Service A appointment.

(more…)

Tips for Your Mercedes-Benz Vehicle for Car Care Month 2019

Wednesday, April 10th, 2019
silver car in the air over a man

Treat your Mercedes-Benz vehicle with extra kindness for Car Care Month 2019 

History always repeats itself. Things grow old and run out, and those things get replaced, and then those replacements in time will get old too. Sadly, this can happen to your vehicle, as it has happened to many vehicles before yours, but we are inviting you to break the cycle of history by taking better care of your Mercedes-Benz vehicle. Keep reading to find tips for your Mercedes-Benz vehicle for Car Care Month 2019. 

(more…)

Check out our Service Department

Monday, September 24th, 2018
people discussing their warranty options

Mercedes-Benz of Arrowhead Sprinter Service  

If you’re looking for help with your Mercedes-Benz Sprinter, you can stop by Mercedes-Benz of Arrowhead Sprinter. We offer several services for your vehicle, and we pride ourselves on getting your vehicle back on the road. Let’s take a look at what Mercedez-Benz of Arrowhead Sprinter service means.  (more…)

Spring Maintenance Checklist for Mercedes-Benz Owners

Wednesday, April 11th, 2018
man working on engine changing oil

It’s already April and that means spring is in full effect! Have you started spring cleaning yet? Well, don’t forget about your Mercedes-Benz vehicle this spring – it’s the perfect time to give your vehicle a check-up and take care of all of those services you’ve been putting off. Keep reading to check out our spring maintenance recommendations, as well as some of the Mercedes-Benz service specials we’re currently offering drivers in Phoenix, AZ!

(more…)