What incentives is Mercedes-Benz offering during the COVID-19 pandemic?

By Product Expert | Posted in FAQ, Mercedes-Benz News on Wednesday, June 3rd, 2020 at 3:52 pm
2020 Mercedes-Benz Sprinter Passenger vans with people

Mercedes-Benz no payments for up to 90 days 

Among other things, Mercedes-Benz is offering no payments for up to 90 days for qualified commercial customers during the COVID-19 pandemic. This offer, which is currently available, is just one way that Mercedes-Benz is helping its new customers. Read below to learn more about the incentives that Mercedes-Benz is offering in 2020.


How is Mercedes-Benz helping its new customers in 2020? 

Qualified customers may take advantage of the 90 Day First Payment Deferral Program which is available for Mercedes-Benz Van customers. Customers must finance with Mercedes-Benz Financial Services to take part in this deal. The offer is available through June 30, 2020 


How can current customers get assistance from Mercedes-Benz? 

If you are already a customer of Mercedes-Benz, then you should know that they are here to help. Customers can contact Mercedes-Benz Customer Assistance Center at 1-877-762-8267 to ask questions or voice concerns. Of course, we encourage our customers to come to our dealership with any questions or concerns about your new Mercedes-Benz van. 

If your questions are related to your lease, then you can contact Mercedes-Benz Financial Services Customer Assistance Center at 1-800-222-4221. Mercedes-Benz Financial Services helps many customers with the leasing and buying process and can answer any questions you have about the current situation. When in doubt, come to us, and we will point you to the best resources. 

How to contact Mercedes-Benz Arrowhead Sprinter in Peoria 

Please feel free to visit us in our dealership if you wish. You can also contact us by phone. We have a financial team of our own which you can call at 623-815-3900. If you are looking for information on vehicle services and maintenance at our dealership, please call 623-806-8766. To order parts, you can contact that department at 623-207-1061. Lastly, if you are interested in purchasing a van, call our sales department at 623-806-8764. 

For general questions and concerns, our main phone line is 623-815-3900. We would love to talk to you about what we are doing to be proactive during this time and what services are available to you from home. Please give us a call today. 

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